Privacy Policy

1. Introduction

Decode Realty ("we", "our", "us") respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy describes what information we collect, why we collect it, how we use it, and the measures we take to protect it when you interact with our website or submit a property enquiry.

2. Information We Collect

When you submit an enquiry or contact us through our website, we may collect the following information:

• Your name
• Your email address
• Your phone number
• Your enquiry or message
• The property or project you are interested in

We only request information that is reasonably necessary to respond to your enquiry and provide our real estate services.

3. How We Collect Information

Information is primarily collected when you voluntarily submit it through forms or other contact mechanisms available on our website.

You are not required to provide personal information simply to browse publicly available pages of our website. However, certain information may be required when you request information about a property or ask us to contact you.

4. How We Use Your Information

We may use the information you provide to:

• Respond to your property enquiries
• Provide information about properties and projects
• Contact you regarding your enquiry
• Arrange property viewings or site visits when requested
• Provide relevant real estate assistance
• Maintain and improve our website and services
• Communicate with you regarding your requests

We do not use the information collected through our enquiry forms for unrelated purposes without an appropriate legal basis or your consent where required.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary to respond to your enquiry, provide requested services, operate our website, comply with applicable laws, or protect our legal rights.

Where third-party service providers are used to operate parts of our website or process information, they may process information only as necessary to provide the relevant service and subject to appropriate safeguards.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, updating, or deletion of information that we hold about you.

To make a privacy-related request, please contact us using the contact information provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services, including external communication platforms. We are not responsible for the privacy practices, security, or content of those third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.